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http://mitustr.lib.mitust.edu.tw:8080/ir/handle/987654321/718
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| Title: | Exploring decisive factors affecting an organization’s SaaS adoption: A case study |
| Authors: | Wu, Wei-Wen
Lan, Lawrence W.
Lee, Yu-Ting
藍武王 |
| Contributors: | 電視與網路行銷管理系
國 |
| Keywords: | Software as a Service(SaaS), Adoption, Trust Decision MakingTrialandEvaluationLaboratory (DEMATEL) |
| Date: | 2011-02 |
| Issue Date: | 2011-05-26 23:12:20 (UTC+8) |
| Publisher: | Elsevier |
| Abstract: | Software asaService(SaaS)isregardedasafavorablesolutiontoenhanceamodernorganization’sIT
performance andcompetitiveness;however,manyorganizationsmaystillbereluctanttointroduceSaaS
solutions mainlybecauseofthetrustconcern—theymayperceivemorerisksthanbenefits.Thispaper
presumes thatanorganizationwillaugmentthetrustofadoptingSaaSsolutionswhenperceivedrisks
decrease and/orperceivedbenefitsincrease.Togaininsightsintothisissue,asolutionframeworkusing
a modifiedDecisionMakingTrialandEvaluationLaboratory(DEMATEL)approachisproposed.Thecore
logic istotreatperceivedbenefitsandperceivedrisksastwodistinctthemessothatavisiblecause–effect
diagram canbedevelopedtofacilitatethedecisionmakers.AcasestudyisconductedonaTaiwanese
company—one oftheworld’sleadingmanufacturersinthenicheandspecializedresistormarkets.The
findings suggestthatthecasecompanyconcernmoreaboutstrategic-orientedbenefitsthaneconomic-
oriented benefitsandmoreaboutsubjectiverisksthantechnicalrisks.Someimplicationsareaddressed
accordingly. |
| Relation: | International Journal of Information Management doi:10.1016/j.ijinfomgt.2011.02.007 (SSCI) |
| Appears in Collections: | [電視與網路行銷管理系] 專書、期刊論文或研討會議論文
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Files in This Item:
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| Exploring_decisive_factors_affecting_an_organization's_SaaS_adoption-_A_case_study.pdf | | 253Kb | Adobe PDF | 7102 | View/Open |
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